Support

Frequently Asked Questions

Do I need a ChatGPT account to use this?

Yes, you need a ChatGPT account to export your conversation history.

Is my data safe?

Everything runs entirely in your browser. Nothing is uploaded to any server.

How long does the export take?

ChatGPT takes 24–48 hours to prepare your export file after you request it.

What file format do I need?

Just the ZIP file ChatGPT emails you. No prep needed.

What is the difference between Standard and Pro?

Standard uses keyword sorting to organize your conversations. Pro uses AI to sort them automatically.

Is this a subscription?

No. One-time payment, yours to keep.

What if I have hundreds of conversations?

The tool handles large exports. Pro tier is recommended for large conversation libraries.

Do I need a Claude account?

Yes, you will need a Claude account to import the output this tool generates.

Want to see it in action before you buy?

Check out our product walkthrough on our YouTube channel: youtube.com/@solylosinc

Who made this?

Built by Solylos. Questions? Reach us at info@solylos.com.